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July 30, 2009

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Warren

I usually think of Google Juice as a sites ability to bring OTHER sites up in the rankings. i.e. By a great site linking to you they will be giving you some of their Google Juice. Additionally a company can use their own Google Juice from their main page to bring up other key pages (while not wasting it on lost pages).

Hiten

The juice is definitely malleable :)

Roberrific

Love the Black Triangle concept. I made one of those last year: http://dumpdiggers.com

Hiten

Thx Bro...

Alexi

Cyberbalkanization... sounds like we're being persuaded by a very large network of conflicting messages.

Now think of wikis. They are under a similar barrage of conflicting influences, but they have the advantage of being based on (mostly) objective reality. Marketing is anything but objective. So if our consumer decisions are becoming wiki'ized through pervasive social interaction, how do marketers moderate the outcome (similar to how the community moderates a contested page on wikipedia)?

The likely solution is by building fanatical brand loyalty. But once you have the loyal base, you need to keep feeding them. I think once consumers becomes loyal, they constantly seek out validation for their advocacy. This behavior, referred to as “inferred justification” means that consumers loyal to the brand are constantly asking themselves “what must be true about the brand for this belief to hold?”. So even after you build the base, you need to continue to feed them their brand juice in order to keep them. And perhaps by keeping them juiced up, you can better influence consumer decisions.

Hiten

So true Alexi, brand evangelists are junkies in a sense, their 'fix' is constant reinforcement from the brand through innovation, utility and transparency.

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